Drive Line Auto Supply

Return Policy

At Drive Line Auto Supply, customer satisfaction is our priority. If you receive a product that does not meet your expectations, you may request a return under the conditions outlined below.

Return Eligibility

To be eligible for a return, the item must meet the following conditions:

• Return requests must be made within 30 days of the delivery date.
• The product must be unused, uninstalled, and in its original condition.
• The item must be returned in the original packaging with all included components.
• A valid proof of purchase or order confirmation is required.

Non-Returnable Items

Some items are not eligible for return due to their nature or special handling requirements.

• Electrical components once installed.
• Special order or custom parts.
• Products that have been modified or damaged after delivery.
• Items returned without prior authorization.

Return Authorization

Before returning any item, customers must request a Return Merchandise Authorization (RMA). Returns sent without an approved RMA may not be accepted.

• Contact our support team to request an RMA.
• Provide your order number and reason for the return.
• Once approved, shipping instructions will be provided.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product sent by our company.

• Use a trackable shipping service.
• Ensure the product is properly packaged to avoid damage during transit.
• Freight items such as engines and transmissions may require special return arrangements.

Inspection and Approval

Once the returned product is received, our team will inspect the item to verify its condition and eligibility for return. If approved, the return will proceed according to our refund policy.

Contact Us

If you need assistance with a return request, please contact our customer support team:

Email: info@drivelineautosupply.com

Phone: +1 (888) 345-0291